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Hello! Big apologies for the gap in this Building Trust Blog. Following one’s own advice carries consequences. Back in November I made a post in which I advised leaders to ask for help. Well that wasn’t theoretical; I’ve been busy justifying, identifying, hiring, and on-boarding a new General Manager for the RBB business. This gives both Building Trust and RBB new opportunities and fresh energy!
There are countless resources that describe effective interpersonal communications at work. Many refer to the concept of One-to-One conversations between co-workers, which are often but not always held between a supervisor and her subordinate.
In the Building Trust workshop, we invest considerable time developing the skills and techniques needed to create an open, constructive, 2-way dialog. We practice these skills in powerful and memorable 1-1 role-play scenarios.
Once the fundamentals of solid communications are in place, the next question is usually: “Great, but on a regular basis, what are we supposed to talk about?” That’s what the above one-page form is all about. It assumes that 1-1 meetings are held on some regular interval, whatever that might be.
Notice first that this is a one page form. Trial and error has taught me that anything longer than this tries to handle too many things in one session; anything shorter allows one or both parties to avoid or dance around critical items that probably need to be dealt with.
This preparation form is best completed by the subordinate before the meeting. It thereby promotes shared responsibility for outcomes and encourages the leader/supervisor to learn what the other person considers to be important. The preparer brings two copies to each meeting. Let’s discuss each section briefly.
As with any tool, I encourage the ODS reader to modify this planner to suit your specific needs. My only strong recommendation is to keep it one page in length.
As you employ this planner in your organization, please share your experiences with the rest of us. Thanks!
Download the One-to-One Meeting Planner in the Free Tools section of the Building Trust website.
Bruce Hendrick founded Building Trust in 2008 to assist individuals and business teams. His efforts, programs, and printed materials help clients feel less isolated, extract their unique talents, work more effectively, forge stronger relationships, and be more productive.
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