CLIENT TESTIMONIALS

  • PROFOUND The BTE is not your typical seminar. Over the years, I have attended many seminars that introduced new concepts, provided information, and built new skills, but the information was designed to improve my work environment almost abstractly. They were “tools to put in my belt.” BTE is nothing like that. I can honestly say I learned something new about myself today. I could use the skills and information from the BTE from the moment I walked out the door. It has impacted the way I communicate at home and work. Thank you for such a memorable and life-changing experience.

    Carrie Winkler

    Community Action Wayne/Medina

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  • The Building Trust Experience workshop was a game changer for me. I'm trying so hard not to forget any of the skills that I learned. It's like Bruce is my "Jiminy Cricket" during conversations now. He had me hooked after the first 5 minutes. The skills acquired are applicable to all aspects of life (not just the workplace) and can be applied immediately! I learned many communications skills, but more importantly, I learned about myself ...how I'm wired, how I think about and react to people and situations, how I deal with stress, and how I could be building or destroying trust with others. Bruce compares trust to a bank account, and I've been steadily making trust deposits since the workshop. It was the most worthwhile two days spent away at a training ...ever! Thank you to Bruce for presenting the material in a real, interactive, engaging and memorable way!

    Melissa Derrick, Asst. Director of Children's Ministry and BPC Preschool

    Bay Presbyterian Church

    Director of Administration/City Manager City of Wooster, Ohio

  • The BTE was great training. I’ve had many trainings like this in the past but none that I could use right away. The BTE showed me what type of communicator I am, which will help me move forward. This training is for everyone and every work environment. Thank you, Bruce, for a wonderful experience!

    Dorothy Kronenberger

    Community Action Wayne/Medina


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  • I’ll admit that I was a little skeptical at first. I’ve been through several workshops over the years and wondered, “How is this one going to be any different?” I was surprised it was! Bruce actually talked “with” us as opposed to talking “at” us. Great information that inspires you to start right away building trust with others and improving relationships. I was able to learn not only from Bruce’s experiences, but also the rest of the groups in a fun way. What is also great about this workshop is that it applies at home just as much as at work! I highly recommend this for anyone who wants to improve their relationships with others.

    Jeff Shartiger, 

    Operations Manager RBB

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  • My experience with Bruce Hendrick and the Building Trust Workshop was unparalleled to anything else I have experienced. His tools were easy to understand and apply, and his skill at leading a group of people was outstanding. He is personable and yet he pushes you to be a better communicator. I gained tremendous confidence in having difficult conversations, expecting accountability on a team, and listening to understand instead of fix. I highly recommend Bruce to anyone looking to build trust in the workplace or in their personal lives. This content encourages authenticity and is pivotal for anyone looking to make solid changes towards improving their relationships.

    Jenny LaRiccia, Director of Congregational Care

    Bay Presbyterian Church

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  • Building trust within an organization can be such a fuzzy thing, and trust is what holds most organizations back. Often we think it's more complicated than it is. What I like about Bruce and the Building Trust Experience is that he completely bypasses what we tend to get hung up on and gets right to the heart of the matter: 1-to-1 relationships. What I realized from the BTE is that if you get your 1-to-1 relationships right, you will build a culture of trust in your organization.

    Curtis Carnes

    Curtis Carnes Coaching

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  • You have to experience the Building Trust Experience. It is an awesome workshop that I highly recommend.

    Mark Pierce

    Founder & CEO, E5 Leadership

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  • I value the messages you send in Building Trust. It is important that students start to think about these aspects of work and life as they transition from adolescence into adulthood, and you do a good job of sending the message why this is important to them.

    James Kinder

    Professor, College of Food, Agricultural, and Environmental Sciences, Department of Animal Sciences, The Ohio State University

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  • Bruce was easy to work with and tailored his presentation to our company’s needs. Our training session, “Running Effective Meetings,” is a classic training issue that could easily be common sense and common knowledge. However, Bruce’s presentation was fresh and applicable. Many tips and suggestions were implemented immediately. His training had a measurable bottom-line impact and was presented with enthusiasm. Real-life experience in the trenches makes Bruce a credible, entertaining, and highly effective trainer.

    Neena Miller

    Director of HR, Weaver Leather

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  • Bruce Hendrick is nothing like a motivational speaker. He gives you tools and resources while helping identify what changes are needed. He energizes and sincerely wants to help you make changes regarding business communication and relationships.

    Aaron Mierzwiak

    Practice Administrator, Comprehensive Internal Medicine

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  • You often hear the words, “It’s not what you say, but how you say it.” The Building Trust Experience is two interesting and rewarding days on how better communication builds trust. I highly recommend the BTE for people from all walks of life.

    Dave Grunenwald

    Vice-President of Development, Jacobs Entertainment, Inc.

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  • You owe yourself the opportunity to dig deep within yourself to find clarity and uncover your true potential in building a trusting environment or relationships through Bruce’s 1-to-1 coaching. Most training evaporates after a week. Honestly, you won’t have the same experience with Bruce. It is lasting, impactful, and down to earth.

    Kim Croftcheck

    Community Action Wayne/Medina

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  • Bruce is an energetic presenter who brought real-world insights to our management team. His leadership concepts were presented using basic examples for simple implementation.

    Tony Snyder

    CEO, Pomerene Hospital

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  • The role-play hit home with me; I have not held others accountable as I should. When I assigned a task to them, I usually hung onto the blame and responsibility. Now I know I can rely on my boss and co-workers and communicate without taking things personally. I really enjoyed the workshop.

    Patty Fitzwater

    Recovery Aide, NAMI of Wayne & Holmes Counties / MOCA House

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  • I would highly recommend this program and this training, whether you are in management or any other level.

    Joel Montgomery

    City Manager, City of Wooster

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  • Great job and sensitivity to people. Bruce’s ability to give the quick smile and wit breaks down a lot of barriers.

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  • Really opens my eyes to what relationships could be with a little effort on communication, listening and trust.

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  • I liked Bruce’s energy, humor, and fast-paced approach to covering the material.

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  • Thank you again for all you taught me; I enjoyed your class immensely. I had the book out this morning and continue to learn from it. I am thankful for your training.

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  • Makes you realize it’s not quite as tough to change some things as you might think!

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  • I can tell you I came away from your teaching with practical techniques that I have already found myself thinking about and implementing. Thanks again for your teaching, and I believe it is clear that you are answering the calling of your life.

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  • I thought it one of the best training sessions I’ve ever been involved with.

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  • I am now making [trust] deposits daily, not only with co-workers, but with customers. Your workshop taught me how to start trusting and leaning on others, and to have faith that I am doing a good job and how to take constructive criticism not as a put-down but as a teachable moment.

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