Clients & Testimonials

Building Trust Testimonial: Carrie Winkler, Child and Family Development Teacher, Community Action Wayne/Medina


This is not your typical seminar. Over the years, I have attended many seminars. These seminars have introduced new concepts, provided information, and built new skills. The information provided was designed to improve my work environment, almost in an abstract way. They were, “tools to put in my belt”. BTE is nothing like that. I can honestly say, “I learned something new about myself today.” I was able to use the skills and information from the BTE from the moment I walked out the door. It has impacted the way I communicate at home and at work. Thank you for such a memorable and life-changing experience.

  Carrie Winkler, Teacher, CAWM

Building Trust Testimonial: Dorothy Kronenberger, Child and Family Development Lead Teacher, Community Action Wayne/Medina

Hi, I’m Dorothy Kronenberger.  I’m the Lead Teacher in the Orrville 1 classroom for Community Action Wayne/Medina.  I have been with the agency for a total of 12 years.

The Building Trust Experience was a great training.  I’ve had many trainings like this in the past but none that I could use right away.  The training showed me what type of communicator I am and that will help me moving forward   This training is for everyone and every work environment.  Thank you Bruce and Deb for a wonderful experience!

Dorothy Kronenberger, Lead Teacher, CAWM

Building Trust Video Testimonial: Kristin Kerr, Child and Family Development Director, Community Action Wayne/Medina

Building Trust Video Testimonial: Mark Pierce, Ceo & Founder, E5 Leadership

Building Trust Video Testimonial: Reinhard Klett,  Owner, On Eagles Wings

Building Trust Video Testimonial: Stacy Knox, Career Consultant and Counselor, Opportunity Knox Network

Building Trust Video Testimonial: Judy Talcott, Goodwill

Building Trust Video Testimonial: Nadine Nocero, Director of Client Services, Syncshow

Building Trust Video Testimonial: Joel Montgomery, City of Wooster

Building Trust, LLC: Build Trust

“I’m leaving with so many communication tools to effectively manage my personal and professional relationships.”

Building Trust Experience Attendee

“You have to experience the Building Trust Experience. It is an awesome workshop that I highly recommend. I can see this being beneficial to all leaders.”

Mark Pierce

Founder & CEO, E5 Leadership<br />

“I very much value the messages you send in your “Building Trust” endeavors. It is important, from my perspective, that students start to think about these aspects of work and life as they transition from adolescence into adulthood and you do a good job of sending the message as to why this is important to them.”

James Kinder

Professor, College of Food, Agricultural, and Environmental Sciences<br /> Department of Animal Sciences, The Ohio State University<br />

“Bruce gave us some great tools and exercises! We have already started using them to help our Chamber Board move up to the next level and bring our new Board members along and up to speed. Fantastic yet practical content! Would highly recommend!”

Michelle Masica

President, Greater Medina Chamber of Commerce

“Bruce was easy to work with and tailored his presentation to our company’s needs. Our training session, running effective meetings, is a classic training issue that very easily could be considered “common sense and common knowledge.” However, Bruce’s presentation was fresh and applicable. Many tips and suggestions were implemented immediately. His training had a measurable bottom line impact and was presented with enthusiasm. Real-life experience in the trenches makes Bruce a credible, entertaining, and highly effective trainer.”

Neena Miller

Director of HR, Weaver Leather

“Bruce Hendrick is nothing like a motivation speaker. He gives you the tools and resources while helping identify what changes are needed. He energizes and sincerely wants to help you make changes when it comes to business communication and relationships.”

Aaron Mierzwiak

Practice Administrator, Comprehensive Internal Medicine

“Liked Bruce’s energy, humor, and fast paced approach to covering the material.”

“Thank you again for all that you taught me the last couple of days. I enjoyed your class immensely. I am always looking for ways to improve and I feel that you gave me some much needed help to do so. I had the book out this morning and am continuing to review. I am thankful for your training.”

“Bruce has concern and respect… he really wants the best for us and [for us] to be the best we can be.”

“Great job and sensitivity to people. [Bruce’s] ability to give the quick smile and wit breaks down a lot of barriers.”

“Makes you realize it’s not quite as tough to change some things as you might think!”

“Really opens my eyes to what relationships could be with a little effort on communication, listening and trust.”

“I will continue to enforce what I learned in my everyday life.”

“Very informative and gave me the tools needed to better myself as a person and manager.”

Building Trust Experience Attendee

“You often hear the words, ‘It’s not what you say, but how you say it.’ The Building Trust Experience is two interesting and rewarding days in how better to communicate with others of all stripes and how that builds trust. I highly recommend the Building Trust Experience for people from all walks of life, if you want to improve your communication skills and relationships with others.”

Dave Grunenwald

Vice-President of Development, Jacobs Entertainment, Inc.

There are numerous quality training and coaching opportunities for leaders to take advantage of in this “knowledge at your fingertips” world we live in. However, if you are ready to dig deep within yourself to find clarity and uncover your true potential in building a trusting environment or relationships, Bruce’s 1 to 1 coaching is an opportunity you owe yourself.  Did you ever walk out of a training and say, ”that was great,” energized, and a week later you can’t remember what excited you, or the initial dramatic impact wasn’t lasting? Well, I can honestly say, you won’t have the same experience with Bruce. It is lasting, impactful, and down to earth.

Kim Croftcheck

Community Action Wayne/Medina

“I am [now] making [trust] deposits on a daily basis, not only with co-workers, but with participants of our program. I have always been the type of person who cares too much and goes the extra mile… Your workshop taught me to not always lean on myself but to trust and lean on others. I also have to have the faith that I am doing a good job, and to take constructive criticism not as a put down but as a teachable moment. I need to accept that my work ethic is not another person’s work ethic.

Your role play hit home with me; I have not held others accountable as I should. When I assign a task to them, I usually take it on myself [along with] the blame and responsibility to make sure it doesn’t happen again. Again, that is where my work ethic, the caring and passion I have for what I do comes into play. I know it’s not a bad thing, but I need to know I can rely on my boss and co-workers, and that we can communicate without talking things personal.

I really enjoyed the workshop, I have to admit I was nervous taking it with my boss, but it worked out great.”

Patty Fitzwater

Recovery Aide, NAMI of Wayne & Holmes Counties / MOCA House

“Bruce is an energetic presenter who brought real world insights to our management team. Leadership concepts were presented using basic examples that will allow for simple implementation.”

Tony Snyder

CEO, Pomerene Hospital

“I can tell you I came away from your teaching with practical techniques that I have already found myself thinking about and implementing. Thanks again for your teaching and I believe it is clear that you are answering the correct “call” on your life.”

“This was an amazing experience that I can use in all facets of life.”

“I am a natural born pessimist/realist; I was pleasantly surprised.”

“I thought overall one of the best training sessions I’ve ever been involved with.”

“Very impressive, dynamic two days. It’s always tough to get away from the office, but this was well worth it!”

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