Wait, what? In my latest book on 60 ways to build trust, collaboration is highlighted as the best way to deal with conflict. By finding common ground and working together to get mutual needs met, two people can bond to overcome all sorts of other challenges. When both...
With this post, I may end my political aspirations, but it’s a price I’m willing to pay. Before I make my point, in fairness, I begin with some personal disclosure. I grew up in a white, middle-class family in Ohio, USA. Boy Scouts and baseball were my things. I was...
Trust Culture: Can We Level with Each Other Here? No, just no: virtual collaboration is not the same as doing so in-person; it’s not even a close approximation. The idea that online tools can replace authentic interpersonal communication is a delusion. I teach trust,...
You’ve heard something about the workshop offered by Building Trust, but due to the, well, trust issues at work, you have some serious misgivings about it. If so, you’re not alone. If you’re willing, let’s look at this question head-on. At work, is this you? You wish...
My officemate has a habit of speaking too loudly on the phone. I’ve asked her politely to stop, but it keeps on happening. I like this person but I can’t hear myself think sometimes. I witness others ignoring a company policy with only occasional, half-hearted...
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