BTE Workshops 2023 Dates

The 11 Commandments at Ohio State University

Sept. 5, 2023 – Bruce Hendrick was invited back to present “The 11 Commandments of Building Trust” to students of Dr. James Kinder, Professor, College of Food, Agriculture, and Environmental Sciences at the Ohio State University. Addressing Dr. Kinder’s first-year students, Bruce introduced the 11 Commandments as a tool for students to build trust and strengthen relationships with co-workers, supervisors, and managers as they transition from college to the workplace. Dr. Kinder knows the value of laying a foundation of good communication skills for our upcoming workforce and business owners, and knows Bruce and Building Trust is a cornerstone of that foundation. The students and Bruce then spent time in a thought-provoking Q&A session.


BTE Workshops 2023 Dates

The Building Trust Experience - 2023 Schedule

 2023 – The Building Trust Experience workshops are scheduled for May 24 & 25, and October 4 & 5, 2023.

 Here is what a recent participant said about their experience:  “Bruce greatly helped increase my confidence and trust awareness. I want to get all of my staff involved with Building Trust!” 

Seating is limited to 12 participants per workshop, so register soon!  Private workshops are also available.

 If you would like more information or if you are interested in registering, please contact


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Bruce Hendrick Guest Speaker for the Wooster Chamber of Commerce, Young Professionals Group

May 25, 2021, Building Trust, LLC, and RBB Owner & CEO Bruce Hendrick is the guest speaker for the Young Professionals group. In this segment, Bruce will discuss Picking Wise Battles – Mountains and Molehills.

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Bruce Hendrick Interviewed for "The Bargain Hunter"/"Wooster Daily News"

March 26, 2021, Building Trust, LLC, and RBB Owner & CEO Bruce Hendrick was interviewed by Elizabeth Schuster to explain how building team trust while working at home is possible.


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Bruce Hendrick Guest Speaker for Adventures in Northeast Ohio

March 2021 Building Trust, LLC, and RBB Owner & CEO Bruce Hendrick is the guest speaker for Adventures in Northeast Ohio as part of their monthly virtual speaker series. In this segment, Bruce will discuss Leadership and Building Trust.

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Bruce Hendrick Interviewed by WEDC

April 2020 Building Trust, LLC, and RBB Owner & CEO Bruce Hendrick was interviewed by Wayne Economic Development Council President Tom Pukys as part of their Wayne Employers Demonstrating Care series. In this segment, Bruce talks about safe practices RBB is doing during this current crisis.

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Book Signing: The Building Trust 60-Day Workout

January 2020 – The Wayne County Public Library will host a book signing for The Building Trust 60-Day Workout. Bruce will be on hand to sign books, read a selection from the book, and have books available for sale. The event will take place on Tuesday, March 10 from 7-8 p.m.

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The Building Trust 60-Day Workout - Now Available

November 2019The Building Trust 60-Day Workout is now available on Amazon and other retailers! Thank you to The Daily Record for the great article!

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Building Trust Joins Orrville Area Chamber of Commerce

April 2019 – Building Trust has joined the Orrville Area Chamber of Commerce, in addition to being a member of the Wooster Area Chamber of Commerce. By joining, we hope to make more connections in Eastern Wayne County. We are excited for this new partnership.

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RBB Named 2019 Business of the Year

January 2019 – Always Better, Move Heaven & Earth, Deliver the Win and Good MOJO. These are the 4 core values at RBB, the Wooster Area Chamber of Commerce 2019 Business of the Year. RBB is a great example of trust in action. The leadership at RBB values open and honest communication and building a positive work culture.

Read More about this award.

For more on how Building Trust has helped RBB, read this blog.

Building Trust Celebrates 10th Anniversary

August 2018 – Building Trust turns 10 this year!  We will celebrate our 10th anniversary along side RBB’s 45th anniversary at an open house on October 19th at 1909 Old Mansfield Road, Wooster.  To RSVP, please click here.

Chamber of Commerce Member

July 2018 – Building Trust is now a member of the Wooster Area Chamber of Commerce.

See Wooster Area Chamber Newsletter

Bruce Speaks at Orrville Rotary Club

June 2018 – Bruce Hendrick presented at the program at Orrville Rotary Club’s meeting on June 12, 2018.

Visit Orrville Rotary of Facebook

Forbes Feature: This Unlikely CEO Turned His Childhood Struggles Into A Legacy of Building Trust

November 2017– This recent feature by author, Paul Spiegelman on covered leadership, entrepreneurship and overcoming adversity to build a culture of trust.

Read the original article here.

TEDxTalk: The Best Path Forward

November 2015– Bruce took part in a TEDxTalk at the College of Wooster. The event’s theme was “green light” and speakers were free to interpret the topic as wished.

Check out the TedxTalk here.

An Inside View of Wooster’s Manufacturing

October 2015– Panel moderator Bruce Hendrick, president and CEO of RBB Systems, told students at the opening session at Shisler Center that the manufacturing companies from the outside look like “big, nondescript buildings (where) you can’t tell what’s happening inside.”

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Story of Rise from Isolation to Leadership

August 2015– After years of managing various businesses, Wayne County native Bruce Hendrick opens up about his mother’s struggle with mental illness and his unlikely rise to various leadership roles, even while facing various struggles.


Akron Beacon Journal Book Feature

July 2015– On My Own, Recollections of an Unlikely CEO by Cuyahoga Falls native Bruce Hendrick is, in the main, the story of a good-hearted, ordinary boy, maybe a little more mischievous than some.


Northeast Ohio’s Smart 50 Play a Large Part in Region’s Rebirth

May 2015– Bruce Hendrick, recipient of Northeast Ohio’s Smart 50, a celebration of Northeast Ohio’s top executives and in recognition of their talent to effectively build and lead innovative and “smart” organizations.


Local Entrepreneur and Author, Bruce Hendrick Releases Debut Book

April 2015– Local author and business owner, Bruce Hendrick of Shreve, Ohio has recently published his debut memoir, “On My Own, Recollections of an Unlikely CEO”, an honest and often humorous retelling of the Akron area boyhood adventures that helped prepare him to lead others over the past 30 years.



Young Professionals Hear Tips on Advancing Their Careers

September 2014 – People who get promoted aren’t better people, they are just doing the right things. That is what RBB Systems CEO and president Bruce Hendrick told the group that gathered in the meeting room at the Wayne County Public Library on Wednesday, Sept. 17 for the Young Professionals’ Professional Development Luncheon.


Northside Baptist to Offer Leadership Development Series

September 2014 – In the church, leaders must step out, take responsibility and guide others through life. However, many of today’s church leaders have never been taught how to lead. They are often thrust into that role and asked to lead by faith. Northside Baptist Church is hoping to develop the skills and abilities of those in positions of leadership within the church through the upcoming series. Led by Northside Baptist Church director of ministries Bruce Hendrick, the seven-part Leadership Development Series, which begins Oct. 1, will provide valuable insight into leadership in the church and the community.

Bruce Hendrick, RBB Systems Awarded “Quality Growth” Award from Wayne Economic Development Council

January 2014 – The “Quality Growth” award is presented to a business that has demonstrated commitment to enhancing Wayne County’s economic future and quality of life. RBB was selected because of its transformation from a contract manufacturing “one-stop-shop” to a highly laser-focused niche business that satisfied a specific market need.


Bruce Hendrick Featured in The Daily Record’s “Newsmakers” Spotlight

October 2013 – Bruce Hendrick, CEO of RBB Systems and Building Trust, LLC, wears many hats. Literally. He is generally a recognizable figure. He’s the guy in the hat. Hendrick first put on a hat because he liked the way he looked in it. Apparently, he wasn’t alone.


University of Akron Wayne College, Insights Issue

April 2012 – Bruce Hendrick shares insights regarding experiences with the University of Akron Wayne College. Building Trust has trained many staff members at the College and Bruce also serves on the College’s Community Advisory Board.


PBS NEOtropolis “Into the Future” Feature

April 2011 – Bruce Hendrick was featured on the “Into the Future” portion of PBS’ NEOtropolis weekly program. Bruce explained about RBB’s innovative approach to small batch electronic assembly work and small business optimization.


Bruce Hendrick Honored to be in Attendance of President Obama

February 2011 – On Tuesday, February 22, President Barack Obama and members of his cabinet traveled to Cleveland, Ohio, where the White House will convene a Winning the Future Forum on Small Business in association with Cleveland State University and northeast Ohio economic development organizations JumpStart and NorTech. In his State of the Union address, President Obama spoke of the need to out-innovate, out-educate, and out-build our competitors in order to sustain our leadership and secure prosperity for all Americans. The Forum will be an opportunity for the President and his economic team to hear directly from small business owners and leaders about their ideas for how America can continue to grow the economy, put Americans back to work, and win the future.

To learn more about RBB Systems, WATCH THE COMPANY VIDEO.

Building Trust, LLC (Previously ODS) Profiled for Keim Lumber Leadership Speech News Article

February 2010 – Leadership comes in many forms, as Bruce Hendrick discusses at the Keim Lumber Woodworkers Appreciation Night how people can be great leaders in their workplace.