Wait, what? In my latest book on 60 ways to build trust, collaboration is highlighted as the best way to deal with conflict. By finding common ground and working together to get mutual needs met, two people can bond to overcome all sorts of other challenges. When both...
With this post, I may end my political aspirations, but it’s a price I’m willing to pay. Before I make my point, in fairness, I begin with some personal disclosure. I grew up in a white, middle-class family in Ohio, USA. Boy Scouts and baseball were my things. I was...
Trust Culture: Can We Level with Each Other Here? No, just no: virtual collaboration is not the same as doing so in-person; it’s not even a close approximation. The idea that online tools can replace authentic interpersonal communication is a delusion. I teach trust,...
I love helping fellow professionals to get unstuck. For me, that means being willing to sit still, listen fully to a person, understand each challenge’s nuances, and then suggest proven ways to tackle it. For the coached, it means transparency, vulnerability, and a...
All year, I’ve been looking forward to today. At last, The Building Trust 60-Day Workout is launched and available. Over the next few days, the print version will be showing up at Amazon, Barnes & Noble, and other online retailers. Because I relate so well to...
When people believe what we say, they consider us credible. They take our statements at face value and move forward quickly. The teams that we’re on get our work done with less second-guessing, delay, and stress. A leader’s credibility is even more critical because...
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