True story. A healthy culture doesn’t mean we don’t get sick; it means we heal quickly. The question addressed in this post is not whether your culture will face headwinds and challenges but what happens when it does. We got sick one day...
I recently gave a short talk on leadership transitions—in particular, the handoff from one chief executive to the next—at the Small Giants Summit in Detroit. Since joining RBB in 2000, I’ve been on both sides of this coin. I offered a number of hard-won, personal...
Late last month, I had the opportunity to speak at the University of Akron Wayne College’s twenty-second annual Administrative Professionals Day event. When invited to speak, I jumped at the chance. I have the utmost respect for administrative professionals and...
I’ve spent my entire life learning to build trust. As I grew up, my mom faced significant mental illness, so I learned first-hand how isolating life can be when trust is absent. Over time, I learned to cope with and, after much healing, eventually overcome these...
On November 7th I was honored to give a TEDtalk at the College of Wooster. The event’s theme was “green light” and speakers were free to interpret the topic as we wished. Here’s how I approached it. The concepts that follow apply equally well to our business and...
Whew! It’s been an impactful time of public speaking lately. I’ve been delighted to influence businesses and communities in Northeast Ohio. NAMI Wayne and Holmes Counties Annual Gathering As a Board member of our local NAMI (National Alliance on Mental Illness)...
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