Wait, what? In my latest book on 60 ways to build trust, collaboration is highlighted as the best way to deal with conflict. By finding common ground and working together to get mutual needs met, two people can bond to overcome all sorts of other challenges. When both...
With this post, I may end my political aspirations, but it’s a price I’m willing to pay. Before I make my point, in fairness, I begin with some personal disclosure. I grew up in a white, middle-class family in Ohio, USA. Boy Scouts and baseball were my things. I was...
When people believe what we say, they consider us credible. They take our statements at face value and move forward quickly. The teams that we’re on get our work done with less second-guessing, delay, and stress. A leader’s credibility is even more critical because...
True story. A healthy culture doesn’t mean we don’t get sick; it means we heal quickly. The question addressed in this post is not whether your culture will face headwinds and challenges but what happens when it does. We got sick one day...
On November 7th I was honored to give a TEDtalk at the College of Wooster. The event’s theme was “green light” and speakers were free to interpret the topic as we wished. Here’s how I approached it. The concepts that follow apply equally well to our business and...
My officemate has a habit of speaking too loudly on the phone. I’ve asked her politely to stop, but it keeps on happening. I like this person but I can’t hear myself think sometimes. I witness others ignoring a company policy with only occasional, half-hearted...
Recent Comments