In my Building Trust practice, I often speak on ways we can intentionally expand trust in relationships. Genuine mutual trust is so valuable it can be life- and career- changing. And once trust gets established, both people usually work extra hard to stay worthy of...
One characteristic of a mutually-trusting relationship is that both parties understand and accept the other’s basic human imperfections. Recently I gave a talk on picking wise battles. Regular readers of this blog know that I heartily favor facing issues while they...
Last week I had the honor of speaking on Building Trust to three different groups of chief executives in Austin, TX. These were highly engaged members of Vistage International, an organization dedicated to helping leaders of small to mid-size businesses seize...
Recently we posted a summary of the key points I made in a talk to the Wooster Young Professionals. Now let’s take a look at some selected video segments, starting with a concept I call “the bride and the veil.” Check It Out: This concept...
David Friedman, in his 2011 book Fundamentally Different, describes how companies “institutionalize their values.” Recently, RBB (my other business) leadership had the opportunity to listen to Friedman speak on the topic and we came away highly motivated to codify our...
We can make some straightforward observations about trust as we witness the email flowing through our Inboxes. Coworkers who trust each other use email as an extension of their healthy relationship; those who don’t will often use it as a way to protect...
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