Whew! It’s been an impactful time of public speaking lately. I’ve been delighted to influence businesses and communities in Northeast Ohio. NAMI Wayne and Holmes Counties Annual Gathering As a Board member of our local NAMI (National Alliance on Mental Illness) affiliate, I’m grateful for the chance to help arm both.
Escaping Oz Dorothy was shocked when Glinda the Good Witch of the North told her that she “always had the power” to go back to Kansas. Scarecrow asked why Dorothy had not been told this before. “Because she would not have believed me; she had to learn it for herself.” Which pretty much sums up my life and career.
My officemate has a habit of speaking too loudly on the phone. I’ve asked her politely to stop, but it keeps on happening. I like this person but I can’t hear myself think sometimes. I witness others ignoring a company policy with only occasional, half-hearted enforcement from management… it drives me crazy.
In my Building Trust practice, I often speak on ways we can intentionally expand trust in relationships. Genuine mutual trust is so valuable it can be life- and career- changing. And once trust gets established, both people usually work extra hard to stay worthy of it. This is natural and healthy; it keeps us on the straight and narrow.
Build Trust by Going to the Icky Place We’ve all been there – perhaps you are there right now. We’re at the edge, poised to talk about an issue that is awkward, uncomfortable, and (we fear) potentially volatile with another person. This issue matters, otherwise we wouldn’t have anxiety about it.
One characteristic of a mutually-trusting relationship is that both parties understand and accept the other’s basic human imperfections. Recently I gave a talk on picking wise battles. Regular readers of this blog know that I heartily favor facing issues while they are still small at the same time if we feel compelled.
Building Trust, LLC usually concentrates on what we can do to earn the trust of other folks. Today we explore the other side of that coin. Do you ever wonder why trust seems to come more naturally to certain people? You notice that others’ willingness to extend trust differs widely from your own.
Building Trust Overcomes Isolation People have asked why I seem to have endless passion and energy around the topic of trust-building. I’ve shared with them that I know first-hand what it feels like not to trust – how isolating, stressful, frustrating, and fearful an untrusting life can be.
Last week I had the honor of speaking on Building Trust to three different groups of chief executives in Austin, TX. These were highly engaged members of Vistage International an organization dedicated to helping leaders of small to mid-size businesses seize opportunities, solve problems, and learn from world-class speakers.